STORE PURCHASES
We at Buckley & Co. want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item/s for refund, exchange or merchandise credit within 7 days from the date of purchase. If returned between 7 and 15 days from date of purchase, an exchange or store credit will be granted. We will gladly accept items that are tagged, unworn, unaltered and free from scratches and blemishes. After 15 days, purchases may only be eligible for our upgrade policy. All refunds will be issued to the original form of payment. Depending on your credit card company, it may take an additional 2-10 business days after your credit is issued for it to post to your account.
UPGRADE POLICY
Buckley & Co. offers a lifetime upgrade policy on most items. Upgrades will be honored only if the new purchase price is greater than twice the amount of the original purchase. The original piece must be in good condition and must be accompanied by the original receipt.
CUSTOM ORDERS
Unless otherwise noted, Custom Orders are generally considered Final Sale. Lead time on Custom Orders is typically anywhere from 8 to 14 weeks.
WARRANTY
Buckley & Co. stands by the quality and craftsmanship of each product; that is why we offer this Limiled Lifetime Warranty.
Your original receipt is required for all warranty service. We agree to repair or replace any items which we deem to be damaged due to a manufacturing defect. This warranty expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss (including loss of stones) and theft.
Repair, sizing or service performed by anyone other than Buckley & Co. will immediately void the warranty.
